Your privacy is important to us and hence it is important for you to know what personal information we collect from you and third parties about you, how we collect it, where all do we use it and also some of the rights that you are entitled to as a data subject.
This Privacy Policy is an electronic record under the Data Protection Act, 2023 and the rules made there under and the provisions pertaining to electronic records in various statutes as amended by the Personal Data Protection Act, 2023, from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this Privacy Policy binding.
This Privacy Policy ("Policy") applies to your information collected and used by Dharampal Satyapal Limited on its microsite, scheme.rajnigandha.com ("Microsite") , PWA and any engagement as a result of your use of Microsite or sharing of such information with us by any other related ways including any sales, marketing or event. This privacy statement applies to the scheme.rajnigandha.com, as well as other “sub- domains” or “microsites” “Microsites”. For the purpose of this policy, the terms "our", "ourselves", "we" and "us" refer to both scheme.rajnigandha.com and Dharampal Satyapal Limited which includes its associates, affiliates, group companies, and subsidiary (ies) unless the context clearly provides otherwise. As used in this policy, member (whether registered or not) shall be referred to as "you", "your" and "yourself" which shall mean any natural or legal person who is accessing the Microsite, its contents and using the services offered on or through the Microsite. The Microsite recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat information we collect from you. By visiting and/or using our Microsite, you agree to the terms of this Privacy Policy. and provide us with your consent to collect, store, handle and process such personal information. If you do not agree please do not use or access our Microsite. The Policy hereby governs the processing of your personal information by us and is hereby notified to you in accordance with the required legal provisions.
There are a number of situations in which your personal information may be collected by us in order to serve you better. At various touch points, we may collect the following personal information including but not limited to your name ,date of birth, PAN, Shop name (optional), pincode, bank details and UPI. Besides the aforesaid personal information, we may also collect:
You may, however, visit our Microsite anonymously. We will collect personally identifiable information from you only if you voluntarily submit such information to us. You can always refuse to provide personally identifiable information, but by doing so, you may be prevented from engaging in Microsite related activities. In the event that you opt to withdraw your consent for processing any personal information in the manner as prescribed herein, we will be in a rightful position to delete your access to the account or to restrict any other activity on the Microsite, which in the absence of personal information cannot be undertaken.
We collect information directly from you. We collect information from you when you:
We may collect non- personally identifiable information from you whenever you interact with our Microsite. Non- personally identifiable information may include your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our Microsite, pages accessed or what site you visit when you leave our Microsite. We might also collect the 'type' of mobile device you are using, or the version of the operating system your computer or device is running and other similar information.
We may use the information collected from you at the time of your visit on our site and register for our wholesale scheme, sign up for our promotions, respond to a survey or marketing communication or use certain other site features in the following ways:
We adopt appropriate data storage and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personally identifiable information stored on our Microsite. Although we will endeavor to safeguard the confidentiality of your personally identifiable information however, transmissions made by means of the internet cannot be made absolutely secure. By using this Microsite, you agree that we will have no liability (whether direct, indirect, consequential or incidental) for disclosure of your information due to errors in transmission or unauthorized acts of third parties. You also undertake not to bring any suit, action or claim against us on grounds of such disclosure.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. Our secure-server software encrypts all your personally identifiable information. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the internet.
We use your information to send you transactional communications. We might send you e- mails or SMS about your participation in loyalty programs, transactions or any updates in your account.
We do not sell, rent, trade or publish your personal data/information. However, we may share your personal data only with:
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
You can opt out of receiving our marketing/promotional emails. To stop receiving our promotional emails, please send us an e-mail with subject STOP to: shop@dsgroup.com or SMS: STOP to: +919971554333. To opt in, you will need to e-mail with subject: START to: shop@dsgroup.com or SMS: START to: +919971554333. It may take upto 7 working days to process your request. Even if you opt out of getting marketing messages, you will receive your transactional messages through email and SMS about your transactions.
As a user of our services, you have the right to request access to, correction of, or deletion of your personal data at any time. Should you wish to view, edit, or delete any personal information we may have collected, please contact at [ privacy@dsgroup.com ]. We will respond to your request in a timely manner and ensure that any necessary modifications are made in accordance with applicable data protection laws. Please note that certain legal obligations or legitimate business interests may prevent us from immediately complying with your request, but we will inform you of any such limitations. Your privacy and the security of your personal information are of utmost importance to us, and we are committed to providing you with the necessary tools to exercise control over your data.
Only persons who can form a legally enforceable contract under the Indian Contract Act, 1872 can use www.rajnigandha.com. If you are a minor i.e. under the age of 18 years, you should not use scheme.rajnigandha.com.
We may link to other Microsites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Microsite. We are not responsible for these Microsites in any way. Once you have left our Microsite, we cannot be responsible for the protection and privacy of any information which you provide to any third party Microsite. You should exercise caution and look at the privacy statement applicable to the Microsite in question.
By using the websiteMicrosite and/or by providing us your information, you give the consent to collect and use of the information you disclose on the websiteMicrosite in accordance with this policy, including but not limited to your consent for sharing your information as per this policy. If any stage, you wish to withdraw your consent, you need to send a written request regarding the same to us. Please note that from the date when withdrawal application is processed by us and notified to you, you will no longer be able to access the services provided via the Microsite. Post the same, we will not be processing your information, unless we have any other legal basis to do so. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
We will only retain your personal information for as long as it is necessary to fulfil the purpose for which it was collected or is required to fulfil or satisfy any legal requirement. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
In the event of any data breach, we shall at the first place conduct an assessment around the same and post the assessment shall notify the local government authority and also the individual whose data has been breached. A data breach means (a) the unauthorised access, collection, use, disclosure, copying, modification or disposal of personal data, or (b) the loss of any storage medium or device on which personal data is stored in circumstances where the unauthorised access, collection, use, disclosure, copying, modification or disposal of the personal data is likely to occur.
The information you provide to us from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents, as may be required, to provide such information to us. You are providing the information to us and our consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any applicable laws, third party agreement, judgments, orders and court decrees. We and each of our representatives, officers, directors, contractors and agents shall not be responsible for the authenticity of the information that you provide to us. You shall indemnify and hold us harmless and each of our officers, directors, contractors, agents or any third party relying on the information provided by you in the event:-(i) you are in breach of this policy including this provision and the immediately preceding provision; and (ii) any suit, action or claim is brought against us by any third party with respect to the information provided by you to us.
If you have any questions about this Policy or other privacy concerns, you can contact at Name: Mr. Balwant Singh Call : 0120-4043200 ( Monday - Friday 10 AM -5 PM on working days ) e-mail : shop@dsgroup.com
This Policy was last updated on February, 2025 and may be revised from time to time as and when we change our privacy practices. Additionally, when the rules of Digital Personal Data Protection Act (DPDP Act), 2023 come into effect, we will post an updated copy on our Microsite. Please check our Microsite periodically for updates.
If you choose to visit the Microsite, your visit and any dispute over privacy arising from your visit to our Microsite, is subject to this policy and the Microsite's terms of use. In addition to the foregoing, any disputes arising under this policy shall be governed by the Laws of India and shall be under exclusive jurisdiction of the Courts located at New Delhi.
If you choose to visit the Website, your visit and any dispute over privacy arising from your visit to our Website, is subject to this Policy and the website's terms of use In case you have any discrepancy or grievances with regard to our processing of information provided by, or any questions regarding this Policy, you may contact the Data Protection Officer (DPO) as identified below:
Mr. Balwant Singh,
Dharampal Satyapal Limited,
C-6-10, D.S. Road,
Sector-67, Noida-201309 (U.P)
Call : 0120-4043200 ( Monday - Friday 10 AM -5 PM on working days )
e-mail : shop@dsgroup.com